We actually looked into starting our own moving company in Dover before starting up Stephan’s Moving? so when the Stephan’s Moving opportunity came about, we knew it was the right thing for us to take on.

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The moving business has quite a way to go, considering that it’s often perceived as an industry lacking professionalism and good customer service. That’s the gap that Stephan’s Moving strives to fill. I think that many companies (not just movers) want to put customer service first, but when it becomes too difficult to achieve and maintain, they give up and settle for a less-than-exceptional experience and hire the first people that come along.

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